Team Spotlight: Getting to Know OTL’s Office Manager, Sarah D’Ambrosio

During 2020, in our newsletter and throughout our social media platforms, we began spotlighting team members who are key to the success of our company.

While OTL is known throughout the USA and internationally for designing and building magnificent water features, rockwork and themed environments, our company’s true foundation is our people. OTL simply would not be the same without our truly talented, dedicated, and caring team.

This month’s Team Spotlight is devoted to Sarah D’Ambrosio, our Office Manager. Sarah has been with the company since 2014, and she is at the crux of our business. Sarah is a part of our Core Management team, and as she puts it, does “a little bit of everything” to keep our office, projects, and team running smoothly and efficiently throughout the year. We are extraordinarily grateful for Sarah’s enormous contributions to OTL.

Sarah shared with us her thoughts on the company and her role:

Favorite project: “It’s hard to choose my favorite fountain as so many of our projects are unique and special in their own way; however, my favorite project experience with OTL was when I was invited to attend the grand opening of our show fountain at Legacy West. It was so special to see the community’s reaction. I knew that our work would be bringing a lot of smiles, memories, and positivity to the residents of Plano, Texas. When I am traveling, if I know I will be in an area where and OTL fountain is located, I make a special trip to check it out and get pictures. On one of our road trips through Utah, I made time to see some of OTL’s first fountains and a project on which we had just started construction. I have always loved water features, but you don’t realize the benefits they can bring to a community until you start paying attention to them more.”

Greatest accomplishment at OTL: “Last year was pretty significant as far as accomplishments go. Due to COVID-19, last year was one of the strangest and most challenging years that OTL has experienced. As with most of the nation, we have not seen many of our colleagues in months, and our opportunity to shake hands and express gratitude to our clients and our employees in person has been delayed.  Although we had no choice but to stay optimistic, something I am proud of has been keeping our team motivated and positive while they adapted to an entirely different work environment during the pandemic. This meant adhering to social distancing and other protocols to remain safe and ensure others’ safety. Keeping employees grounded and focused while changing all or most of their daily procedures was quite challenging. Change has been a big emphasis this year for everyone as we strived to stay both compliant and fluid.”

Fun fact about Sarah: “I am an advocate for breast cancer awareness. My mom died of breast cancer when she was 55 years old, and I am passionate about educating women on the importance of self-exams, mammograms, and early detection. When I am not working, I love the outdoors: hiking, fishing, and exploring. I also enjoy cooking, country music, and bringing my family together.”

Aspirations for the future: “I look forward to seeing our business grow and evolve with the current economic climate. We have a very talented team, and I would love to continue to bring in unique talents that enhance our business model. We have been working on building and developing better processes for a more efficient workplace.”

Stay tuned for Team Spotlights featuring more of OTL’s outstanding team members.